Privacy Policy for Elaf Global

At Elaf Global, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use and protect your data when you interact with us, whether through our website, email, phone or other communication methods.

Information We Collect

We collect personal information when you interact with us, such as when you register for services, contact us or use our website. This information helps us improve our services and provide you with personalized support. We don't collect sensitive data or store payment information, as all transactions are processed by third-party payment processors.

How We Use Your Information

• Provide and improve our services
• Communicate with you about updates, services and offers
• Maintain your account and ensure ongoing service delivery
• Analyze usage to enhance your experience

You have the right to unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in emails or by contacting us directly.

Data Retention

Your personal data is stored as long as you maintain an account with us. For non-account holders or subscribers who have not made a purchase, data is kept for up to 3 years unless you request deletion.

Sharing of Information

We don't share your personal information with third parties, except with trusted partners and processors who assist in providing our services under strict privacy agreements. We will not share your data with unrelated parties without your explicit consent.

Accessing and Updating Your Information

You have the right to access, update or delete your personal information at any time. You can do this through your account or by contacting us directly.

International Data Use

As a Hong Kong-based company, we comply with local privacy regulations. Any data submitted by international customers is handled in accordance with these laws and individuals are responsible for ensuring compliance with their local regulations.

No Use of Cookies

We don't use cookies on our website. Your browsing experience is not tracked or influenced by any cookie-based technologies.

Changes to This Privacy Policy

We regularly review our Privacy Policy to ensure it reflects current practices. Any significant updates will be communicated to you before they take effect.

Contacting Us

For any questions or concerns regarding your data, please contact us at: